What number shows on your dashboard.
If its your new number. Try restarting your phone again.
If its your old number.
Ask the agents to look into it for you.
If you have problems, try a different browser, ie Chrome, Firefox. Or use the link below,http://j.mp/agentsgaff
And choose 30 in the drop down box. And then write the specific nature of your issue in the text box provided.
They can take up to 24 hours to reply.