Hello, i joined giffgaff this week. I ported my number which was meant to switch yesterday 20.08.2015. My old number stopped working and its showing online that my number has changed over to giffgaff but my phone is showing "no service". Can someone please help me with this.
Thank you for replying. I have been turning it on and off every hour. No change.
Is your phone unlocked (or at least locked to O2)? Even an unactivated giffgaff SIM will display signal bars ('dots' on an iPhone).
Your best way to get service is to tuen your phone off and on again and remove the sim and put it back in again.
Hope that solves it
When i call it i hear "welcome to giffgaff voicemail". Im not sure if its unlocked though. It was on tmobile before so maybe not.
Any signal bars or dots on your screen?
If not, it's locked!
Thank you. I dont have another phone to try it in. I will call tmobile to unlock it. Thank you.
No worries, any more problems just 'shout'.
Have a good weekend.