This thread is for members to report possible trending issues that have been observed in the community, that appear to be affecting multiple people at once, rather than individual issues. If you're experiencing trouble with your phone, the best place to get help is by starting a new message in our Help forum.
If you have found a trend of a certain type of issue cropping up more than it usually does in the community then we need to know so that we can look into it and start fixing the problems. All educators are subscribed to this thread and will be notified immediately.
How to report:
- Make sure that there isn't already a thread about it in the Service Updates forum.
- Find 5 instances of where this has been reported by members (preferably recent).
- Please pop these instances below in a post.
The educators will then pick up the information you have shared and pass it on to our operations team to investigate further. If there is an actual issue then a thread will most likely follow. If the operations team does not find a link between the examples, we will come back to let you know that the cases are unrelated.
Thanks everyone,
Roxy
