I need help, please!
I can't conect my data! I have signal but not data and I've introduce all APN information and nothing, I can't connect to internet!
what can I do?
Thanks for visiting the community forum!
A simple restart of the phone, By turning this off and then back on, Will usually resolve many issues that you maybe having. It might be worth re-checking your (APN) settings are absolutely correct for you. Also, What phone do you have?
Firstly, Ensure that you do actually have an active goodybag or airtime credit available on your account.
From your handset:
Dial *100*7# to check your goodybag allowance
Dial *100# to check your remaining airtime credit balance
Check your dashboard page to ensure that your goodybag or airtime credit is still available and is showing on your giffgaff account on the following link. From here: