cant connect to internet on samsung galaxy s4 mini

uddinn

Hi, I just moved to Giffgaff from 02 and using the same phone. I have just ported in my old number from 02 but cant connect to internet without wifi. I have checked the settings and they seem fine. I have also sent text to 2020 but received no reply. Please can someone help as I really need the internet. Many thanks.

ashanda

Hi have you tried turning your phone off and on? Also if the port was today it may be settling back down, it should fully work by 9pm tonight.

32natasha32

Hi I would put the settings in again then turn your phone off and back on again and hopefully it works

Hope I helped

uddinn

Hi guys I tried switching it off and back on again but no joy. I have also tried putting in new setting yet no joy. Will it be possible for anyone to post the settings again? Many thanks.

ashanda

Check here https://community.giffgaff.com/t5/Settings-for-your-device/Internet-and-MMS-settings-APN-guide/ta-p/3489121#faq_no_1

choon

I have the s4 mini and I found the easiest way is to download the giffgaff apn app from the google play store and follow the instructions.

michelle9999

Re check settings and try re booting the phone

uddinn

Thank you everyone for the prompt response and your help. The internet is now fully working