Keep number after 2 1/2 of not using sim

ameerp97

I have not used my giftgaff sim since Aug 2013. I want to use it now so I put it in my phone but I keep getting no service. How can I use the sim with my old number?

richardglover65

Hello,

I'm afraid to say that after 6 months of non-use, sims are deactivated and your number will be permanently lost. This is done by all PAYG networks, I believe.

dbcooper_

Sorry the number is now gone forever if the SIM isn't used in six months. The number is recycled and there is no way you can use it again. You can activate a new SIM for a new number if that is suitable

https://community.giffgaff.com/t5/Blog/Recycling-mobile-numbers-giffgaff/ba-p/8211666

ameerp97

Ok, thanks very much!

tahmid_786

You're welcome, feel free to ask anything else

neelo7

Ask An Agent:

https://giffgaff.com/support/ask

The agents will get back to you within 24 hours.