Asked twice for sim cards to be sent to my sister who is over from N.Z neither arrived. Had to go out and buy a Vodafone phone and sim card for her visit. Not to mention the three weeks waiting. Seems to be still winging their way somewhere.Bad Giffgaff.
Sorry to hear that @endorphin makes a valid point re. the address given.
Thanks for the apologies everyone. The sims where meant to arrive at a uk address and we both received notification they were on their way winging it. Cheers, I'm still happy with the service i have just hope you fix this glitch so you can keep afloat.
It seems more likely to be down to the Royal Mail, giffgaff would normally be very keen to attract new members.