If you run out of minutes or data in your current goodybag you can purchase a new one early. There are different ways to buy a goodybag early, depending on the result you want to achieve:
-You want your goodybag to be renewed automatically every month. You will need a recurring goodybag.
-You want to pre-purchase your next goodybag so it starts when your current goodybag expires. You will need a queued goodybag.
-You don't have any data or minutes left in your current goodybag and you want to buy a new one right now. You can buy a goodybag and start it early.
The third option, starting a new goodybag early, is only available when you have less than 5 minutes or 5MBs left in your current goodybag and at any time up to 9.00 p.m. on the expiry date of the current goodybag.
To purchase a goodybag early:
Log in to My giffgaff.
If you have less than 5 minutes or 5MB's left in your goodybag then a message will appear under My goodybags.
If you are recurring your goodybag, you can decide to recur your next goodybag right now.
If you have a queued goodybag, you can decide to start your queued goodybag right now.
If you have no recurring or queued goodybag, you can select a new goodybag to start right now.
When you purchase a goodybag early, it erases your current goodybag and you will lose any remaining allowance, so we ask you to confirm you are really sure you want to start a new goodybag right now.
When you select a new goodybag or recur your goodybag early, the payment for the new goodybag is taken at this point, and a payment confirmation page is displayed.
Your new goodybag is active and is visible in My giffgaff.
Hope that helps 😉