Our rights to bar or disconnect your SIM Card

inspired4him

Our rights to bar or disconnect your SIM Card: Currently states the following:

13.3. Your SIM Card will be disconnected unless, at least once every six months, your Account is used to:

a) make at least one call, SMS or MMS to another number (not including calls to emergency services or Member Services);
b) make at least one connection to the Internet;
c) make at least 4 received calls of more than 10 seconds;
d) make at least one airtime credit or Bundle purchase; or
e) receive Payback Points.

I am sorry, but l don't think the above is clear enough. It gives the impression that at least one of each must be don't once every six months.

I think it could be rewritten as follows:

13.3. Your SIM Card will be disconnected unless, at least once every six months, your Account is used to do at least one of the following:

a) make at least one call, SMS or MMS to another number (not including calls to emergency services or Member Services);
b) make at least one connection to the Internet;
c) make at least 4 received calls of more than 10 seconds;
d) make at least one airtime credit or Bundle purchase; or
e) receive Payback Points.

The other option is to but or in-between each condition and not just between points d and e.

Any comments?

isabel1066

thanks for sharing.

harrrrrry

@inspired4him

You're right I think. Such a simple change, yet it ensures it is understood as meaning what it's intended to mean instead of something completely different.

gsklb04

@inspired4him

Have you thought of reporting your own post to the eds then it might just be implemented.

Press option top right of your post.

inspired4him

Thanks @gsklb04 for the suggestion, but l don't understand what you mean or how to go about it?

Any advice?

Thanks

gsklb04

@inspired4him

Hi if you press option top right of your original post.

Then scroll down to report post.

Now ask them if they are interested in changing what you have advised in the post.

finlaybj

Certainly would make it clearer and in line with what actually happens.

figment_uk

@inspired4him

It simply needs the addition of the word 'or' at the end of a, b and c, thus:

a) make at least one call, SMS or MMS to another number (not including calls to emergency services or Member Services); or

b) make at least one connection to the Internet; or

c) make at least 4 received calls of more than 10 seconds; or

d) make at least one airtime credit or Bundle purchase; or

e) receive Payback Points.

as receiving payback points through community participation or SIM activations is sufficient to prevent deactivation.