A new spin on the allowance roll over question

ijustcantdoit

Ok i see some network is allowing rollover and i imagine its a good selling point .

Members have asked for this on giffgaff in the past and so i can only assume its a no no for giffgaff , probably due to the cost and the resale of early goodybags etc .

So could we have a solution that works for everyone ?

How about giffgaff keep there existing line up of goodybags /giga bags at the prices offered .

But then either offer the same bags but with a rollover element but at a slightly higher price so members can have rollover but pay for the facility .

Or offer a monthly extra rolloverbag upgrade that gives you rollover on anybag you purchase .

if it was sensibly priced it could be winner all round

What do you think ?

Idea added

https://labs.giffgaff.com/idea/16705054/a-new-spin-on-the-allowance-roll-over-question

spacefrog

@ijustcantdoit

Sounds like a good idea that might work,, how about submitting it as an idea here.....https://labs.giffgaff.com/idea/submit

ijustcantdoit

spacefrog wrote:

@ijustcantdoit

Sounds like a good idea that might work,, how about submitting it as an idea here.....https://labs.giffgaff.com/idea/submit

Cheers mate i am glad its seems a credible option

mcilwraith

Why not forget rollovers and bring in add ons.

Another idea thats been around for a while

nominate

ijustcantdoit wrote:

Ok i see some network is allowing rollover and i imagine its a good selling point .

Members have asked for this on giffgaff in the past and so i can only assume its a no no for giffgaff , probably due to the cost and the resale of early goodybags etc .

So could we have a solution that works for everyone ?

How about giffgaff keep there existing line up of goodybags /giga bags at the prices offered .

But then either offer the same bags but with a rollover element but at a slightly higher price so members can have rollover but pay for the facility .

Or offer a monthly extra rolloverbag upgrade that gives you rollover on anybag you purchase .

if it was sensibly priced it could be winner all round

What do you think ?

How much of a higher price are you thinking of and would there be any restrictions?

What would stop a member who buys a goodybag each month from buying a bigger goodybag and using it for 2 or more months (ie 1 x £15 instead of 2 x £10)?

bluemoonbaz

@ijustcantdoit

(Or offer a monthly extra rolloverbag upgrade that gives you rollover on anybag you purchase .

if it was sensibly priced it could be winner all round )

I think intoducing new bags with rollover allowed would be to much hassle for giffgaff.

But a one off rolloverbag that you buy in addition to you goodybag each month may work , the problem we would need to work out is the cost and how long the rollover effect lasted .

But yes it could work

ijustcantdoit

Thanks for the replies and as for the prices iam not sure ,but giffgaff could ask the members if this was available what they thought

c_lockett

Yes submit it. It sounds a really good idea.

kathleen414

Hiya @ijustcantdoit

I think the latter make work but i think posting it here and gaining feedback first was the correct option 🙂

germansheppard234

@ijustcantdoit

It's a possible but danger is it could push all the prices up to cover the bags u suggest , that would not be welcome ,

bluemoonbaz

germansheppard234 wrote:

@ijustcantdoit

It's a possible but danger is it could push all the prices up to cover the bags u suggest , that would not be welcome ,

That would be my worry @ijustcantdoit

We have experienced prices recently and that may put members off , but maybe a standalone rollover bag that allows any bag purchased would work .

That way it won't penalise members who don't want the facility and those that do can have it albeit at a cost

germansheppard234

@bluemoonbaz

Hi yes a stand alone may work but. if u look at other networks u can only roll over a limited amount and u lose all data after 2/3 months and start from scratch , it's all in t&c nothing is what it seems , plus u still have buy goodybag I think of same value so if u think about it unless u start using large amount of data u Gain nothing ,when I have spare half hr will check other networks out ,

gsklb04

Hi @kathleen414 the latter would sound good to me and I think others would like it also.

And I would even go back into labs to vote for it.

kathleen414

gsklb04 wrote:

Hi @kathleen414 the latter would sound good to me and I think others would like it also.

And I would even go back into labs to vote for it.

Hiya @gsklb04 i think i would aswell

gsklb04

Come 0n @kathleen414

please put the link in this post or start a new one with the link telling others what the idea is before they have to go take a look.

Cheers bud.

davidevans0000

the money that giffgaff makes from the unused goodybags could go towards pay back this could be a problem so I would not vote for it.

ijustcantdoit

davidevans0000 wrote:

the money that giffgaff makes from the unused goodybags could go towards pay back this could be a problem so I would not vote for it.

Hi David @davidevans0000

And it still for from people that just buy goodybags and dont want to buy the extra rolloverbag

Its a win win

spacefrog

@ijustcantdoit

Did you get around to posting this in the ideas section...... if so then would be good to post a link here.......

angecopestick

I think the data rollover that the other providers are now offering must be considered by giffgaff as it could tempt customers away. I would love to have this feature as I don't use much data when I am working but use a lot when I go away. I know I could purchase a bigger goody bag to cover this but would have far too many minutes for a bit of extra data. You've got to follow suit to be competitive!

allan1954

if you can't use the data and the goodybag allowance in the first month what says you can use it in the second month.