Where's/Whys all my Data/Internet Gone

djbonner07

Top Tip -

Wondering what's using up your giffgaff internet data fast/missing data

This will also explain on how to save and not use so much data if needed

It could be many of things thats taken/used up your Data / Internet

Here's a few examples

● 4G Enabled/Using 4G Speeds

● Internet Sharing/Tethering your data via WiFI Hotspot / USB to another Handset/Device

● Dongles / MIFI

● Sharing Hotspot/Tethering to Playstation/Xbox

● Online Gaming via your APPS on your Phone

● Music/Podcast Streaming

● Facebook streaming

● You Tube streaming

● System Updates

● Game Updates

● Game Downloads

● Background Apps Gavering information

● iMessage

● Video Calling

● Messenger (calls/video)

● GPS

● File Downloads
(music/apk's/apps/video's)

● Downloading From Torrent Sites

● Uploading

● Adding Widgets (this is ongoing straming/updating)

● Wi-Fi ASSIST

● 4K Streaming (uses loads of data and is one to stay well away from)

And the list goes on, a lot of the above would take data down very fast within minutes/hours with some of those listed

Also, If you have a 4G compatible handset / device and you use 4G then that will use a lot more data than using 3G data

Save Data - 4G User's

"In The Future" , if you can get away with streaming or surfing the net ok using 3G then that will save you a lot of data and use that when you don't need to run and use many apps etc

All User's

You could always update/download things that are large on your phone by using a "Hot-Spot" / "WiFi Connection and turn your updates/downloads to Wifi only, just a thought.

Also, "Text PLAN" to 43430 for your Data/Internet Usage (Last 30 Days Use)

iPhone’s: (Optional)
(How to turn off Wi-Fi Assist) iPhone

Tap Settings, Then Tap > Mobile Data, Next, > Scroll right to the bottom and check that Wi-Fi Assist is turned off (select till not green other words)

Androids: (Optional) Turn off Auto-Updates for using mobile network connection.

Open Google Play, once the page has opened, click on the 3 lines at the top left, a side window will/should open, once that has opened, scroll down to settings and select that, look for Auto-update apps, once found click that and select “Do not auto-update apps or you can select Auto-update apps over Wi-Fi only.

Also, if you are using a iPhone or Android you can see whats also using your data and tells you how much each App etc is using or used,

iPhones:

Go in to your Settings, click > Mobile Data

Scroll down a little until you see > Mobile Data Usage or might just say Mobile Data, and there it will tell you what apps etc are using / used already.

Androids:

On Android you can get to the menu by going to Settings, followed by Connections and then Data Usage. On the next menu select “Mobile Data Usage” to see a rundown of what apps you've used so far this month and how much data they use.

Best Ways to Reduce Data Usage on Androids

• Limit your data usage in Android Settings. ...
• Restrict App background data. ...
• Use data compression in Chrome. ...
• Update apps over Wi-Fi only. ...
• Limit your use of streaming services. ...
• Keep an eye on your apps. ...
• Cache Google Maps for offline use. ...
• Optimise Account Sync Settings.

1mollygirl

djbonner07 Thanks for your reply. Have managed to turn my Data off now. Waited two days to see if my data usage has changed and it hasn't so it looks like it's done the trick. Very grateful, thank you.

1mollygirl

djbonner07

There is a link I've got for this post and please feel free to post it if this is brought up again

Link: https://community.giffgaff.com/t5/Tips-Guides/Where-s-Whys-all-my-Data-Internet-Gone-etc/td-p/20630914

Also, i will upgrade this post once i get on a laptop and spread it out better etc as i only could start it on a smart phone

Cheers 🙂

bluemoonbaz

@djbonner07.nice work mate

djbonner07

@bluemoonbaz >>>

Hiya stranger lol, not seen you around in agessss, hope your all well mate, thanks ever so much for your kind reply, i will add more obviously if i come across anymore because alot of this is my past experience I've added to my post so its nice to know it really could help, you take care and i hope to see more of you mate

Cheer baz,

Steve.

foolish

So basically accessing the internet will use your data. :smileysurprised:

😀

clever007

hello @djbonner07 very nice and informative post 🙂

allan1954

well done. @djbonner07.

djbonner07

@allan1954

Hello 🙂

Thanks ever so much

I was thinking i was going to be reading negitive replies (it happens lol) , am sure i might get a few but it will be nice not to as I've gathered all this info myself from my past experience etc so its more to help others as well, and if it does i will be a very happy bunny

donutx

Thank you good tips

djbonner07

Updated, added some android information to turn of Auto Update’s for the “Googleplay Store” (Optional)

jbats

I have checked all of this and I am not doing anything different to what I normally use and have never even come close to using all of my data

harrrrrry

@jbats

I am not doing anything different to what I normally use

Most likely then is that your phone used the extra data. This is often caused by setting updates incorrectly:

Updates are best set to wifi only in your phone settings so they do not use the data you're paying for

If you have an iPhone, wifi assist also has to be turned off to prevent using mobile data when you thought you were using wifi

Similarly, recent samsungs need smart networking set to off

Any windows 10 device that uses your giffgaff account either directly in a phone or indirectly via a hotspot must be set as a metered connection

Another possible problem is youtube. Not just because it uses a lot of data when you're using it, but there's also a danger of it using data constantly even when you've stopped watching it, If you don't close youtube afterwards, it will carry on showing random videos until you notice, or run out of data. It's presumably done so that youtube can carry on charging fees to advertisers even though nobody is watching the videos. So its extremely important that if you use youtube, you mist shut it down after you've finished watching.

adria19476

Maybe you have used it all. I do this alot without realising

1dolly

Well I'm not downloading anything and when I bought my Goodybag which is due on the 2nd of the month it stated 20Gb extra. I'm actually using WiFi so haven't been using the data. I'm still using WiFi now

kenco02

I've changed to opera as my browser and my data consumption has dropped by 35 %

kenco02

from experiance its the video adds that eat your data