Secret sales codes

only1dragonlord

Just received a text message from the above company stating that they are thankful for my subscription and that I will be charged £4.50 but to send stop to cancel. I've tried sending stop but the message always fails. Is this something to worry about viruses etc etc

davidevans0000

you need 10p from airtime credit to send the word stop back to them.

giffin

sounds like reverse premiun text scam, if you have no airtime credit they can't take it

only1dragonlord

Just done it...thanks so much

only1dragonlord

Very rarly have air time credit. Just what's in the goody bag so I should be good... Thanks

sloz

@only1dragonlord

Hi, so you've sent the Stop text?

Have you received a reply confirming cancellation of the subscription?

Incidentally, in the text, did it say the subscription would be taken after 24 hours?

Read the advice from this guide

https://community.giffgaff.com/t5/Tips-Guides/Premium-text-charges-do-s-And-don-t-s/td-p/18597940

pwei94

There should be a phone number that you can call on you goodybag as well

scottgerrity

You’ll need airtime credit as the text won’t be included in any goodybags you have

rajdip2294

Hi @only1dragonlord

No problem that's sorted know it's important.

999keith

Just received same but did not reply as scam. Received second text stating discount at TKMAXX. Oddly my auto top up kicked in although I had not made any call or text so don't know if somehow I have been charged?

sloz

@999keith

Hi, did you receive a similar text to the one the author of this text received?

Could you copy the full content of both texts and paste them here

999keith

As requested by Sloz the full content of my texts are as follows: "Free Msg: Thank you for subscribing to SecretSalesCodes for £4.50 per month from Mobtech until you send STOP to 60031 HELP? 0203 6085243". 2nd message"Up to 60% Less On Fashion & Home Plus Free Delivery Over £75. Use code Discount Applied at http://tkmaxx.com Help 0203 6085243 >**email_removed**"

I have Googled Mobtech and there is a company in Germany but don't think it's linked and checking secretsales.com just gives "send STOP to 60031"

This is a scam as I have not subscribed!!!!

chrisforder

It seems that more and more Users are being signed up to these Reverse ChargeTexts using dubious means. Once signed up the User NEEDS to take action either by sending STOP to the number within the text or by calling them, otherwise you will continue to receive these chargeable texts. However, as I have just done, you can ask an agent to put a block on your Account to stop any NEW Reverse Charge Texts being received.

sloz

@999keith

These companies make it very easy for you to subscribe

Evrn if you think there's no possible way you've subscribed to anything

Don't ignore it

Text the word stop to 60031

You seemed to suggest that you weren't certain if any charges were taken.

Any charges will be shown on your usage statement page

Http://giffgaff.com/profile/payment-details

Charges from today will be shown after 8am the day after tommorrow

If you've incurred charges, call the customer service number

Argue that you never knowingly subscribed to anything and ask for a refund

sloz

chrisforder wrote:

It seems that more and more Users are being signed up to these Reverse ChargeTexts using dubious means. Once signed up the User NEEDS to take action either by sending STOP to the number within the text or by calling them, otherwise you will continue to receive these chargeable texts. However, as I have just done, you can ask an agent to put a block on your Account to stop any NEW Reverse Charge Texts being received.

@chrisforder

I belive giffgaff can block you receiving texts from shortcode numbers

But

It doesn't block the charge.

Just out of interest, how much airtime credit do you currently have?

chrisforder

@sloz

I have not had the problem myself, but read of many cases reported by other members. After talking to an Agent my understanding was that the block put on by Giffgaff would stop any Reverse Chargeable Texts being accepted by Giffgaff, this would also stop the ones like weather forecasts, football scores, share prices etc too, but this was fine with me. So, as I said to the Agent 'Bolting the stable door before the horse has bolted, rather than after'

I'm happy to be corrected, if this is not true.

sloz

@chrisforder

Unfortunatey its not possible to block the reverse charge.

If you have at least 22p credit you could complete a check to confirm that

Do you have 22p? And would you like to test that out?

chrisforder

@sloz

I do, tell me how to test it, will decide then if I will go ahead though, as I haven't yet had the misfortune to be chaught by one I don't want to knowingly put my head into the noose.

sloz

@chrisforder

This is a bus information service

Send a text to 87287

In the body of the text just put

54321

It'll cost 10p to send the text

And another 12p for the reverse charge

Check your balance before you send the text

The test is, do you also get charged another 12p and will a reply arrive

chrisforder

@sloz

Hmm, OK back to the drawing board, got charged the 22p and got the bus info. I'll get back in touch with the Agent and see what they have to say.