colleen_lauren has a question about Changed my number

Hi I changed my giffgaff number to another giffgaff number and now I have no service. What do I have to do?

If you've only just made this change - you should wait a little longer for it to complete

Try restarting your handset periodically

that is normal, you need to wait for gg systems to update the change, switch phone off for appsox 30 minutes then restart phone and check again

text NUMBER to 2020, or check your account dashboard here https://giffgaff.com/dashboard

The change number process takes a minimum of four hours for service to restore. There is actually a clear warning that it wil take this long.

Please wait for the full four hours and then restart your phone.