kyleswaine has a question about Sim activate

kyleswaine

I activated my sim yesterday, it has been 24hrs and it still isn’t working. Do I have to buy a top up to enable it?

sneaky007

Hi @kyleswaine

In order to complete the activation of the SIM card you will need to activate the SIM card with a £10 minimum top up or if you bought a £5 goodybag minimum directly using a credit/debit card or Paypal.

You can follow this https://giffgaff.com/support/questions to access it directly.

tmawillis

Minimum payment activation amount

If activating by topping up credit only, the minimum payment is £10.

If activating a SIM by the direct purchase of a goodybag / gigabag, the minimum payment is £5 (if you use a debit card/ credit card/ PayPal) or £10 if you are using a voucher.

https://community.giffgaff.com/t5/Getting-started/Activating-your-new-SIM/ta-p/3521635

kyleswaine

Thank you