March 2018 Payback Calculations

alex_w

Hi all,

Here we are again. I'm finding it difficult to believe we're now more than a quarter of the way through the year. Spring is here, Easter is behind us, April Fools tomfoolery is done for another year, BST has started, and we've started work on calculating March's community payback. All pretty momentous things, huh?

So, moving on to the nitty gritty of calculating community payback. Current status is listed below, and I'll provide updates as we tick items off.

March 2018 Payback Calculation Task List:

- Community data used for Basic Community Payback download. [Complete]

- Labs data used for Enhanced Labs Payback download. [Automated]

- Help & Support data used for Enhanced Help Payback download. [Complete]

- Threads data used for Enhanced Content Payback download. [Complete]

- Community files sent off for calculation. [Complete]

- Community Payback Calculation. [Complete]

- Community Payback calculations signed off. [Complete]

- Other Payback points sources calculated and signed off. [Complete]

- Points Statement drafted. [Complete]

- Final points results sent for upload to giffgaff.com. [Complete]

- Final points results processed on giffgaff.com. [Complete]

- Points Statement sent. [Pending]

March Points Statement Send Date Estimate: Tuesday, 10th April Tentative: Wednesday, 11th April.

Possible [Spanners]: (crossed out have been resolved)

- Easter. We're a little short handed this week.

- Due to ongoing testing of our email/SMS platform - which was upgraded over night - we are not sending any large email campaigns today. Assuming testing goes well today, the statements should be sent tomorrow.

Key:

[Pending] = not yet started

[In progress] = somewhere between not started and finished

[Complete] = all done

[Automated] = happens automatically

[Spanners] = dangerous things that make for frowny faces when they appear unexpectedly

allan1954

thanks for the update.

pamfletch

Thanks for the update Alex, maybe we’ll see less payback queries now.

All the best.

revjonty

Thank you for taking the time to post this informative thread @alex_w

django21

Thanks for the news/update

team_leader

Thanks for keeping us informed @alex_w

digit2

Brilliant thank you Alex

ma2013

Thanks for the update! I think everywhere is shorthanded right now, including my workplace. Hopefully no other spanners.

bluemoonbaz

Cheers @alex_w

natty88

@alex_w cheers for update

exmember-2018-5766315

thanks for keeping us in the loop 🙂

brulaw

@alex_w

Yep .... Here we are again , and as always it's good to see the thread up and running , since it first started this thread has done a great job of keeping everyone up to date and informed ......

Thank you to all involved in providing the thread .

shabazmoqsud

Looking forward to my first payback since coming back to giffgaff.

zahra_javid

@alex_w thanks for the update. Cant wait to see how much payback i get this month.

asghir14

Thanks for the update much appreciated

clikasarus

Thanks for the update @alex_w

thesepticpheasant

Appreciate the update @alex_w! Thanks.

treadsoftly

Brilliant - really helpful update - thanks!

lynnie_

Thanks for your update as usual.

kevincunno

@alex_w Cheers for update Alex always nice to know