They've assessed it as the warranty doesn't cover the issue, andgiven a repair quote instead
Generally the manufacturers warranty usually covers:
Manufacturing flaws / problems with workmanship
Defective materials or parts
In general If the fault occurred due to:
An accident
- Misuse
- Exposure to liquid or other external factor
- You have tampered with the phone or attempted a repair the handset yourself
You would be responsible for the cost of the repair.
Please note: The list above is only a general overview and is not exhaustive. Please consult your warranty documents to get a full list of exclusions
Hope this helps @samddill
