number is deleted

hooooorni

Hi,

today i logged on my account to buy a goodybag (last time I did than 24th Aprill, 2017.) but I noticed, that my number is deleted. Is any chance to get back my phone number?

Cheers

jt_21

hooooorni wrote:

Hi,

today i logged on my account to buy a goodybag (last time I did than 24th Aprill, 2017.) but I noticed, that my number is deleted. Is any chance to get back my phone number?

Cheers

@hooooorni 2017 ? sim cards deactivate when not used or topped up once in 6 months see https://community.giffgaff.com/t5/Solve-your-questions/Why-is-my-phone-number-deactivated/ta-p/8210492

the number will have been recycled and no way to get it back :smileysad:

nglen21

@hooooorni

If, you don't top up or use the service for 6 or more months then the SIM is deactivated and number recycled.

Sorry, to inform that once number is recycled then it cannot be retrieve.

sjd75

Hello.... has you have not used the sim in the last 6 months the sim will have become deactivated..

demonix00

Since you haven't used the SIM card in almost a year, it would have been deactivated 6 months ago and the number recycled and unfortunately there is no way to retrieve the number once it's been put back into the pool of available numbers (and it's most likely been assigned to another SIM card already).