Good Evening @noel_chips 🙂 . No problem my friend, Giffgaff’s SIM Swap procedure allows you to transfer your giffgaff number to a brand new SIM card including existing goodybags/gigabags and airtime credit. SIM Swap is the process of replacing your existing SIM with a new SIM, moving your existing number etc. to the new SIM.
Before you start, you'll need a giffgaff SIM to fit your phone which has never been activated. If you don't have an unactivated SIM, you can this announcement for more details about this).
Giffgaff SIM cards come in all 3 sizes (Micro, Nano and standard Mini), all you need to do is pop out the SIM that fits your phone.
Once your new Giffgaff SIM card has been delivered, you can then perform your Sim Swap procedure. Giffgaff have a detailed guide on how to perform a SIM Swap which includes a step-by-step video too. Please click here to view SIM Swap Guide.
To perform a SIM Swap
1. Back-up any contacts, texts and other data saved on your current SIM to your phone memory or PC, as this cannot be transferred through SIM Swap. Please click/tap here to view Apple's Back-up Instructions
2. Go to the Replace your SIM section of My giffgaff and click on 'Activate your SIM'.
3. If you have an active PAC code on your account then the link above will not work for you. Instead follow this link to cancel the PAC code and proceed from the point above.
(GUIDE) (click/tap to view Guide)