I have recently submitted 3 ideas for the first time and I don't like the process.
I have received 3 messages saying that my idea had already been suggested. It did not mention the already suggested idea or include a link. Before submitting my ideas I did search for them and could not find them so the message is not helpful at all.
It also says that the ideas specialist @fadlur_f will be up for a chat anytime but i don't know how to chat with him ☹
I have replied to the messages that I received but haven't had an answer yet.
Maybe I don't understand how this works as I am new and I assume that I will eventually get an answer to my messages (I only sent them a few days ago) but I think it would be better to send a more helpful message in the first place.
I suggested to write a comment to the proposed idea instead of a private message, that way at least I would know which idea we are talking about! Also I would send a link to the original idea, it is possible that both ideas are similar but not exactly the same.