number port iPhone 4. Ios 5. Itunes states incompatible sim

heitzman

hi. Number being ported today. All seems fine apart from when I attempt to activate my iphone. Message says use sim from approved carrier and sim is incompatible.

does this mean my sim is ruined or the number port is not complete yet?

thanks

maddylee

the number port wont be complete yet!

if it is the phone might no be unlocked

if this helps please accept as the solution 🙂

jsmyth2112

It won't be complete yet 😉

mazz2k11

I might not be unlocked to 02

aiishaxx

The number port is not complete

emma_hardiman

Make sure your phone is unlocked or on O2, otherwise it probably hasn't finished porting yet

silverfox55

@heitzman wrote:
hi. Number being ported today. All seems fine apart from when I attempt to activate my iphone. Message says use sim from approved carrier and sim is incompatible.

does this mean my sim is ruined or the number port is not complete yet?

thanks

As others have said the port may not yet be fully completed. Try turning the phone off for a while (10-15 minutes) every so often and then try it in iTunes again. It will eventually register once the sim has been provisioned properly.

labeeqhussain

it may be locked to anothr netwurk..

heitzman

Hi guys Still nothing. Should I be getting worried yet?

davemon

Is your iPhone definitely unlocked?

martink80

Heitzman,

Is it an unlocked(ie any network) iPhone, or locked to a network? Where did you buy it, and what network was the original sim?

heitzman

Hi, Bought from the apple store and originally on voda. Restored in iTunes to its unlocked state. Thanks

heitzman

hi bought from apple store on voda contact. I was under the impression that this would be unlocked once i restored it.

Is this the case?

woody1981

Hello, unfortunately it sounds like your phone is locked! When I ported my number over I was able to get on via the giffgaff number then with 24 hrs I'd had my number ported over. Just one thing to watch is iMessages coming from the original giffgaff number! Soon sort through the online help can't recommend giffgaff enough!!

mgb2

@heitzman wrote:
hi bought from apple store on voda contact. I was under the impression that this would be unlocked once i restored it.

Is this the case?

depends on how it was unlocked

if it was a software unlock (ie jailbreak & ultrasn0w) then the ios5 update will have reversed it.

(so it would then need another jailbreak as i understand it(?))

ac_bouch

If it was bought on Voda contract at an Apple store it WILL be locked, regardless of whether you restore or update the phone' iOS. I was in exactly the same boat. If you are the original owner, go on the Voda eforum and you will find many posts detailing how to do it. Essentially you apply online to Voda, they email Apple who (eventually) send an unlock signal to your IMEI. When you next plug into iTunes (having inserted a non-Voda sim) iTunes will say "Congratulations, your iPhone is unlocked". Your contract has to be over 12 months in and you must be the original purchaser. The whole process can take 10 days or so but sometimes quicker. Good luck!

rahi

port is not complete yet

heitzman

still nothing.

does the incompatible sim message indicate that the phone is locked or that I damaged the sim when cutting.

thanks for your help.

ac_bouch

@heitzman wrote:
still nothing.

does the incompatible sim message indicate that the phone is locked or that I damaged the sim when cutting.

thanks for your help.

Please read post 16 🙂

heitzman

you are right.

voda lied to me. It's locked.

sim works in other phone ☹

72 hours apparently ☹