Received the following text earlier:
Thank you for subscribing to fitguru for £3.00 per week from Taptronic until you text STOP to 64055. HELP? 03302231099
I haven't subscribed to anything, feel really annoyed that I have been scammed and my credit has been deducted by £3.00 but even more annoyed that there is no option to block this payment before it is taken, if I was making a call that was not inclusive of my bundle I get a warning asking if I wish to proceed.
This should not be allowed!!!
Yes, Fitguru is an example of a 'Payforit' scam. These scams are being widely reported at the moment.
You need to be aware that while you are connected to the internet via mobile data, your number may be passed by GiffGaff to third parties for charging purposes. The mechanism by which this happens is called 'Payforit'. This can’t happen while you are connected by WiFi. Once the third party has your number they can make ‘Payforit’ charges to your account and, very unfairly in my opinion, it will be your job to argue for a refund!
In common with all the networks, GiffGaff make no effort to confirm that you have consented to these charges and refuse to help you recover your money. It’s rather like someone walking into your bank, armed with only your account number, demanding money from your account. They wouldn’t get very far with your bank, but GiffGaff just hand over the money without asking for any evidence of consent.
So you will need to take action yourself.
I have put details of how to deal with these scams on my website at http://payforitsucks.co.uk.
The steps you ought to be taking are (with links to detailed instructions):
Stop further charges being made
Get a refund of any charges already taken
Complain to the Phone-paid Services Authority
Protect yourself from further 'charge to bill' scams
Unfortunately GiffGaff and all of the other networks have no incentive to bring these scams to an end, as they receive a share of the income from them.
Let me know if can offer any further help or advice. These scams are a disgrace to the mobile communications industry.