Introduce a friend

giffgaff20147

The amount of threads on help where members expect £5 when in effect get points , all unnessary threads .

surely it should state 500 payback points not £5

payback is after all points untill payout date

i no this is a promotion but even when normal terms apply it should be corrected on all

alex_w

@giffgaff20147 wrote:

The amount of threads on help where members expect £5 when in effect get points , all unnessary threads .

surely it should state 500 payback points not £5

payback is after all points untill payout date

i no this is a promotion but even when normal terms apply it should be corrected on all

Thanks - I'll get this passed over to the relevant team.

(As this isn't related to the Community Platform, I've moved it to Contribute)

harrrrrry

@alex_w

In addition to supporting the idea of using points instead of pounds in the promotion text, I'm wondering if there would be a benefit in sending an activation email to the recruiter at the same time the the new member gets their bonus, something like:

your new recruit has received their £5 bonus payment

you will also be receiving 500 payback points, which will appear on your next payback statement early next month

all payback you earn is accumulated and total earned will be paid in June and December, subject to the conditions of the payback scheme.

I think its the fact that the recruiter hears nothing that worries them into thinking they're not getting the payback.

A different version would need to go out to SR members.

ellieclarke1989

I am glad you got a friend to join

I have one more mission to do too

I can’t do it because it’s the keeping the number one

wagstaffej

@ellieclarke1989 click on that mission as though you're going to change your number and then click on not now and your mission will be completed.

ellieclarke1989

Thank you I will try in a minute