May i just add we have a great advantage with our online help from some real intelligent gaffers.
on the community.
Were here 24/7 and if you do come accross a problem you will be answered within 90 seconds.
Not like call centers where you could be in a queue for a long time . Aand hope by the time someone has answered you and gave you advice you dont forget what was said.
With giffgaff its all in writing and you can keep going back to the post to remind what was said.
( A big bonus im sure. )
giffgaff has won awards for this.
As you can see theres many answers to your question and it shows how quick our rsaponce is.
So adding this and all the other benifit we get im sure giffgaff are way ahead.
All the best Bob 🙂