They choose the winners that will fit their own agenda.
"giffgaff is awesome, giffgaff is the best network ever, giffgaff literally saved my life" etc. Those that live and breathe giffgaff are the ones that will always win. Those who are a bit more vocal in wanting this shocking excuse for a forum to have the bar raised a bit higher than threads of "it's raining", which will (even more shockingly) get 10 pages of weather reports, will be removed. For good.
Six people so far.
And two of those removed were also shortlisted in the nomination process for the gaftas, as were. Unsurprisingly though, they didn't win. My daughter was one, which proves she was popular amongst the actual community, as they nominated her, but obviously not 'good enough' to win because she was outspoken, and staff chose the winners. Funny that
And you should've won last year @kath72
, i always thought that seemed a bit odd too.