Joining

georgeturtle

Im thinking of joining giffgaff and i was wondering if i can transfer my current mobile number to my new phone?

pimms21

Yes you can what you need to do is get a PAC code from your previous network supplier,

Once you have the PAC code just fill out the info in this link to transfer your number once your giffgaff sim is active https://giffgaff.com/support/transfer

natty88

' @georgeturtle if brining your number to giffgaff from another network please follow this guide to Transfers hello an welcome my friend .

you will need to first make sure your phone is on 02 or unlocked

an that you have requested a pac code from previous network

if need a giffgaff sim card order one here please

http://giffgaff.com/orders/mgm

an then activate your giffgaff sim with £10 voucher even an 02 voucher works.

before you can fill in the number transfer form with your PAC code . .

to activate your sim follow this link

http://giffgaff.com/activate an click on activate with top up voucher .

After your sim is fully activated this is when you can see your number here

http://giffgaff.com/dashboard/

and able to make and receive calls click on link below and enter your pac code http://giffgaff.com/support/transfer

the date format is like this eg 29/11/2018

also remember to input your old networks number without gaps eg 07 then the other 9 digits

May I Be the first to say a very

We hope you enjoy your stay with us please have a nose around the many fun filled forums like General and games here's a handy guide to the forum index https://community.giffgaff.com/t5/custom/page/page-id/ForumIndex

And a few of interest

buy goody bags from credit http://bit.ly/kbggbagfromcredit

or call 43430 option two to buy goody bags and follow prompts given to exchange your airtime credit for goody bag

also if your using recurring goody bags switch of here firstly http://giffgaff.com/profile/payment-details

SETTINGS . . . . . . . these settings will fully explain how to set up your internet an mms on your device they include settings for. . Iphones ..tablets ..android..windows . .blackberry . .nokia ect . . check all 6 pages of settings

http://community.giffgaff.com/t5/settings-for-your-device/tkb-p/phone_settings .

or if you have an android phone you may want to try here for settings which would help

. . IF RUNNING JELLYBEAN.. http://bit.ly/ggjellybean

or here . .

http://bit.ly/giffgaffandroid

you can also get the giffgaff app from your phone's app store e.g. Google play for android

guide to voicemail Remember it costs 8p per call from top up credit or one minute from goody bags minutes number to call is 443 for giffgaff voicemail services

https://community.giffgaff.com/t5/Using-giffgaff/Your-voicemail/ta-p/3521085#section3

And how to earn payback

https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-Payback-points/ta-p/3521553#section7

jokeyboi77

Welcome to giffgaff and the community @georgeturtle, and you can bring your current number over to giffgaff anytime you like once your giffgaff sim is fully active buddy.

afahmed

Giffgaff is a great place welcome in this amazing place dear

clikasarus

@georgeturtle Hi welcome to giffgaff and the community

• To transfer your number over to giffgaff you will need a PAC code from your last provider then just fill in the form here.

http://community.giffgaff.com/t5/Using-giffgaff/Porting-in-explained/ta-p/4221529

• It can take up to 5 working days to fully complete

I hope this has been helpful for

pault1974

Welcome to giffgaff and the community @georgeturtle.

yvonnearmstrong

@georgeturtle

Great replies and hope to see you on the forums

Take care

Yvonne

bobrobinson

Good Morning @georgeturtle

And a big warm

To our amazing network.

You certainly can bring your number over to giffgaff so please take a look at our @natty88 links

That has been put up for you.

Also please take a look at the other links that other gaffers has put up for you.as im sure they will be of interest to you.

All our forums are open 24/7 so if you want to start a topic or need any help or you just fancy a chat, there will always be a friendly gaffer on the other end to answer you.

Im sure you will love it here at giffgaff as we have a great community here.

All the best Bob 🙂

endorphin

Hi @georgeturtle and welcome. Yes you can transfer your number from another network to your giffgaff SIM - please see this guide https://community.giffgaff.com/t5/Getting-started/How-can-I-transfer-my-mobile-number-to-giffgaff/ta-p/3487273

mcilwraith

my standard advice @georgeturtle 😆

transferring your number to giffgaff

you need a fully activated sim

then fill in the form using a PAC code from your previous provider

http://giffgaff.com/support/transfer

here`s the normal port dates.

Day of request (Before 5pm)..................... Day of transfer:

Saturday, Sunday and Monday.................:Tuesday

Tuesday..............................................................:Wednesday

Wednesday.......................................................:Thursday

Thursday............................................................:Friday

Friday..................................................................:Monday

and of course bank holidays add a day

sm_b

Hi @georgeturtle I would advise you activate your giffgaff SIM with credit only. Then after you transfer your number you can then use the credit to buy a goodybag.

Welcome to giffgaff

themzbiker

@georgeturtle

A very warm welcome to giffgaff

giffgaff is a awesome network please check out our fabulous community

we're all very friendly & we're waiting to say hello

I'm sure you'll find plenty of subjects/threads interesting just join in when your ready

Welcome to our giffgaff family

bigjohnhall

Hiya @georgeturtle welcome to giffgaff and the community.

bluemoonbaz

@georgeturtle

We hope you join our merry band george , as you can see our members are happy to help you 24/7

jt_21

@georgeturtle wrote:

Im thinking of joining giffgaff and i was wondering if i can transfer my current mobile number to my new phone?

@georgeturtle If you are thinking of joining here's all you need to know about it,

https://community.giffgaff.com/t5/Getting-started/Joining-giffgaff/ta-p/9179750

and how to keep your old number from another network

team_leader

Hello @georgeturtle and welcome to our fabulous community ☺

mfish

Hi @georgeturtle welcome to giffgaff and the community

sha_shah1

@georgeturtle

Hi.

To bring your number over to giffgaff you will need a Porting Authorisation Code(PAC Code) from your old mobile provider

Once you received your PAC code follow this http://www.giffgaff.com/support/transfer link to the number transfer form, fill in the form with the PAC code and select the day you wish to have the number transferred over to giffgaff .

If you want you can have the number transferred over the next day however, The PAC code MUST be submitted to giffgaff before 15:00 (3 p.m.) on the day of your request.

See below:

Time / Day of request Earliest transfer day

Between 15:01 on Friday and 15:00 on Monday - Tuesday

Between 15:01 on Monday and 15:00 on Tuesday - Wednesday

Between 15:01 on Tuesday and 15:00 on Wednesday - Thursday

Between 15:01 on Wednesday and 15:00 on Thursday - Friday

Between 15:01 on Thursday and 15:00 on Friday – Monday

NOTE: Requests made on Friday are processed on Monday. Requests made on Saturday and Sunday are processed on Tuesday. Also no transfers occur over public holidays e.g Bank Holiday.

As with SIM activation's number transfer process can take up to 24 hours to complete but usually 90% of transfers are completed before 3pm on the chosen transfer day.

This is what happens on the day you transfer - you'll experience a loss of service at some stage between the hours of approximately 9am and 6pm - typically this is no more than a few hours but can take up to a day, so please make plans so you're not caught short.

For a detailed guide on the number transfer process check out this http://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-current-mobile-number/ta-p/3521127knowledge base link.

If your number transfer isn't completed on the requested day ask a agent to investigate. To contact an agent go to your My giffgaff page and scroll half way down on the left hand side you will find the "Ask an Agent" hyperlink. This is also the location to view the reply's sent by agents to any questions asked here is the link to contact an agent https://support2.giffgaff.com/app/ask/Number-transfers/Transferring-my-number-to-giffgaff/form/

A response from an agent may take up to 24 hours during busy periods, but they usually reply in a couple of hours. Agent replies can be found here https://giffgaff.com/support/questions

bacc

Hi @georgeturtle welcome to giffgaff and the community