No services 6/12/18

Hi no services at all yesterday couldn't do anything 02 are offering compassion what about giffgaff as I had to use vodafone sim

@nofea66 wrote:

Hi no services at all yesterday couldn't do anything 02 are offering compassion what about giffgaff as I had to use vodafone sim

This we do not know, 02 and giffgaff are not the same company.

@nofea66 wrote:

Hi no services at all yesterday couldn't do anything 02 are offering compassion what about giffgaff as I had to use vodafone sim

i`m sure they are very compassionate

they might even give users some sort of compensation.

i found this about o2 @nofea66

"Pay monthly customers will be given two free days on their contract. And pay as you go customers will get 10 per cent of their credit for free."

@nofea66

Good Afternoon,

If you go to the Announcement Page you will find a full explanation of how giffgaff are going to address compensation.

Hi @nofea66 it wasn't a giffgaff problem so don't think there will be any compensation. It was a third party issue

@nofea66 wrote:

Hi no services at all yesterday couldn't do anything 02 are offering compassion what about giffgaff as I had to use vodafone sim

@nofea66 Take a look at thread by Ash here

Giff Gaff have made an announcement regarding goodwill gesture pot. You have to option to claim back as credit or doante you value to a charity.