The following is the latest update from giffgaff regarding the outrsge:-
Most Recent Update
08:47- 7th December 2018
Our technical teams have worked throughout the night to bring back the data service. 2G, 3G and 4G services should be back to normal for everyone. If you are still having issues with mobile data, please firstly turn your device OFF and then back ON. If you are still experiencing no connectivity while trying to access the Internet after that, please let us know the area that you are in.
We are still looking into the text messages service. Members are experiencing issues while sending SMSs where it looks like the text has not been sent but the recipient might receive that text multiple times. The technical teams are aware of this issue and are working on getting this solved as soon as possible.
We are very sorry for all the inconvenience this has caused and will make sure to keep you updated with any new information.
Thank you so much for your patience,
. With regards to compensation this is the latest Post:- https://community.giffgaff.com/t5/Announcements/December-6th-s-outage-what-we-re-doing-to-say-sorry