I have wrote these to an agent and no response
19 Dec 2018 12:42 I have tried to do a SIM swap but its saying that my previous SIM has been blocked by who?? When was this done?
I dont kniw wjat to do as i want to keep my number and want my 20 goodbag that has seem to have dissapeard i have just bought a giffgaff sin from my.local shop so i can do.a SIM.swap. No one is responding to me and ive been without a phome for ove r24 hours its a joke
19 Dec 2018 12:05 I am still not able to use my sim also my goodbag is sayimg still not active. I am going to do a SIM swap but will you still be able to give me £20 goodbag
18 Dec 2018 19:05 Hi yesterday my apple iPhone 5 started to play up. Then all of a sudden o cannot make calls use the internet or make e tect i cannot receive them either. I bought a goodbag on 15th Dec 18. And its come out of my bank and its under purchase history on my Giffgaff account. Although on the dashboard it says I have no credit or goodbag active. Do i need to order a replacemrnt sim card? And what about my credit 20 thats just all of a sudden vanished. It's seems very strange lile my phone has been hacked or something please help