£10 Bonus Credit for you when you refer a friend between the 3rd and 31st January 2019

Hello everyone, It’s that time of year again for lots of celebrations, parties and goodtimes. And we have something super exciting to help continue th...

chris_j_b · 2019-01-02T15:08:08+00:00

Hello everyone, It’s that time of year again for lots of celebrations, parties and goodtimes. And we have something super exciting to help continue th...

£10 Bonus Credit for you when you refer a friend between the 3rd and 31st January 2019

tizzy_or_affi

God bless giffgaff

chery91330

I refered my friend and we never got bonus

jonkent

@chery91330

When did your friend activate their SIM?

And when you say 'we', do you also mean that your friend never got their £5 credit for joining?

peter15925

I've done that my ex had one of my sims I still got no £10 credit

peter15925

no I didn't too he done it 4days ago

carys84

I’ve just joined today! Hopefully this means my friend who referred me will get £10 credit rather than £5

jaymailsays

@carys84 wrote:

I’ve just joined today! Hopefully this means my friend who referred me will get £10 credit rather than £5

Welcome to giffgaff.. Might take 72 hours.

Did you get £5? Dial *100# to check

pauljohn7

For you to receive the £10 Bonus Credit, the SIM Card must be ordered via your own account.

If the Member who Activated the SIM Card is an existing member or used it for a SIM SWAP, the offer does not count.

Once the new member has Activated the SIM Card by topping up a minium of £10, they will receive £5 Bonus Credit. With normally happens straight away.

During this promotion (Jan 3 - Jan 31 2019) you will also earn £10 bonus credit on top of the £5 Payback you’d usually receive. This bonus credit will be delivered within 72 hours of your friend activating.

Edit: Super Recruiters are excluded from this offer.

jonkent

@jaymailsays started, though I since I haven't received anything, or seen owt elsewhere I was assuming that that one-off was for Supers who mistakenly got the 'generic' SMS saying that they were included in it?

Or have I missed something?

jaymailsays

@jonkent As with all things giffgaff it is not entirely clear. Part of the email says,

"recruit offer. This was sent to you by mistake as Super Recruiters are not actually eligible for the promotion. However, we will credit you for your next activation before 31/1/19 as we're sorry for any confusion that message may have caused. Any further activations this month will only be eligible for your standard Super Recruiter rewards"

I suppose SR testing by a recruit activating and waiting to see what happens is the only certain way of confirming or challenging the outcome.

jonkent

@jaymailsays wrote:

@jonkent As with all things giffgaff it is not entirely clear.

@jaymailsays

Story of our (giffgaff) lives 😉

I'm gonna take that as it's limited to those who got the initial SMS in error, since aside from the 'main' offer in question, I kmow of nothing else 'officially' announced by those upstairs.

pauljohn7

@jonkent wrote:

@jaymailsays started, though I since I haven't received anything, or seen owt elsewhere I was assuming that that one-off was for Supers who mistakenly got the 'generic' SMS saying that they were included in it?
Or have I missed something?

@laura_oc

Could you please clarify. For Super Recruiters is the one off £10 Bonus Credit for all Supers and for what date did it start?

I have received my one off £10 payment. ☺

@jaymailsays I received both text messages from giffgaff.

pavh187

i have already refered a friend

emurray431

Iv put my 3kids on to giffgaff and signed them up and I haven't received any top up confused

emurray431

And put ten pound credit on both please help thanks

jonkent

@emurray431

Providing that you're not a Super Recruiter, the SIMs used for said activations were linked to your account, and your kids aren't returning members on existing accounts, then when were their SIMs activated?

It can take upto 72 hours for your bonus credit to be paid out to you from when a SIM is activated, so if you're still within that, it's worth sitting tight.

If however 72 hours have passed by, then raise this for an Agent to look into. You can do so by submitting the following form:

https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/goodybag-allowances-or-credit-balance-incorrect/form/

You should receive a reply within 24 hours, though only submit this once the 72 hours have come and gone.

laura_oc

Hi @jonkent

So this is not open to Supers but a glitch in the workflow meant that a few of you got the SMS promoting this. As an apology for the mishap we decided to credit any activations those SRs who had recieved the message did on the day of the SMS because it had been misleading.

Best wishes,

Laura

jonkent

@laura_oc

Thanks Laura, that's just as I expected 🙂

flowe09

Would like to refer my sister .

fabiyes

This is wonderful needs