How do I change my card details?

ruby131

How do I change my payment card details? I've gone into My Account and followed the arrow to my card, but just see a tick against it, and no obvious opportunity to change it.

jackpugh

Hi there @ruby131 Go here and edit the new details https://giffgaff.com/profile/payment-details

tazzy19

@ruby131

You cannot update card details if the card is still linked to an auto top up or recur, the system prevents it.

Go to https://giffgaff.com/profile/payment-details and

Cancel / turn off any auto top up

Cancel / turn off any recurring goodybag

Remove your credit / debit card details

Ensure you scroll down and save the changes

Update your credit / debit card details

Manually buy and queue your next goodybag

Turn on any auto top up required

Turn on any recurring goodybag

Ensure you scroll down and save the changes

Log out and back in to check the changes have saved

robertmahony

Click here to check or change your payment details

https://giffgaff.com/profile/payment-details

bentnose

hi@ruby131

you can change it by editing details here

https://giffgaff.com/profile/payment-details

dont forget to click save when done

tonychurm39

Hello

You can update your cards details here https://giffgaff.com/profile/payment-details

ruby131

Thanks for your help. All sorted now.