cannot make or receive calls

wilder21

I have activated my SIM on my Samsung E1150 bought £10 credit received my number but still cannot make or receive calls

sloz

@wilder21

Hi. Have you switched your phone off and on?

can you see your mobile number and balance /goodybag here

Http://giffgaff.com/dashboard

Is your phone showing a signal

(signal bars, giffgaff logo, connection symbol)

What does it say on the phone screen when you dial

*100*7#.and *100#

sheppola

@wilder21

Try switching the phone off for 5 mins and the fire it up and see if it kicks in?

dmg

Is your phone unlocked, try the sim in an unlocked phone.

macca28

@wilder21 Hi

Is the phone unlocked to all networks?

restart your phone at 10 minute intervals you should be up and running shortly

wilder21

thank you, I had a text from Giff Gaff a couple of minutes ago so it is working now, it had taken time to activate even though I had received an email