Reverse Charge Texting Scam - 64055 - The giffgaff community

Reverse Charge Texting Scam - 64055

exmember-6616622

Reverse Charge Texting Scam 64055 Are Giff Gaff doing anything about it? Had a text today, tried to block it, I called number by mistake for 1 second and got charged £4.50 ☹️

spacefrog

@exmember-6616622

The reason for this could be that you have visited a premium charging website, these websites charge around £4.50 every time you view parts of the website, nothing to do with giffgaff im afraid,

Read the advice from this guide

https://community.giffgaff.com/t5/Tips-Guides/Premium-text-charges-do-s-And-don-t-s/td-p/18597940

https://community.giffgaff.com/t5/Solve-your-questions/What-to-do-if-you-receive-unsolicited-text-messages/ta-p/3488103

muggles708

@exmember-6616622 wrote:

Reverse Charge Texting Scam 64055 Are Giff Gaff doing anything about it? Had a text today, tried to block it, I called number by mistake for 1 second and got charged £4.50 ☹️

There seems to be a spate of Payforit scams using shortcode 64055. You don't say which "service" you are subscribed to.

'Payforit' subscriptions are not strictly premium texts, although they are shown as such on your GiffGaff usage statement. 'Payforit' charges are applied directly to your account by a 'third party' which has acquired your phone number. GiffGaff make no check that you have consented to these charges, and refuse to allow you to bar them.

Take a look at these threads from earlier today for more help:

https://community.giffgaff.com/t5/Help-Support/Nexgen-unauthorised-premium-charges/td-p/22923406

https://community.giffgaff.com/t5/Help-Support/HOW-TO-STOP-NEXGEN-MY-CONTENT-THREATENING-TO-TAKE-4-50-per-week/td-p/22747174

https://community.giffgaff.com/t5/Help-Support/unwanted-text/td-p/22922756

Comprehensive and independent information and advice on dealing with these scams is on the payforitsucks website. This website won't blame you for being scammed and provides constructive advice about forcing the scammers to refund. Specialist and legal support is also available through the site if you encounter difficulties. Google "payforitsucks" or follow the link to the faq in my signature. The website contains detailed advice on the steps you need to take to stop further charges, obtain a refund and protect yourself from these scams in the future.

I hope you manage to resolve this matter. These scams are a disgrace to the mobile communications industry and GiffGaff should be doing more to assist affected members and to protect members from these scams.

Paul

exmember-6616622

Think you misread, I called the number then quickly hung up as I was trying to block the text. NO website was visited!

sloz

@exmember-6616622

Did the text arrive from 64055?

Is that 5 digit mentioned within the text?

If you've blocked the number on your phone, unblock it now

Never block 5 or 8 digit numbers

Calling a number wouldn't have caused the £4.50 deduction,

That would have happened anyway

muggles708

@exmember-6616622 wrote:

Think you misread, I called the number then quickly hung up as I was trying to block the text. NO website was visited!

If you were charged £4.50 it will be from the subscription, NOT from the call. To stop the charges, TEXT "STOP ALL" to 64055.

You don't have to have visited a website to be affected by these scams. It would help to know what the text you received from 64055 actually said. This will identify the "service" you are subscribed to.

exmember-6616622

Lesson here is get the wife to block, as my chubby fingers pressed call instead of the arrow for further info on phone. Appreciate the info but I’m sure Giff/Gaff and O2 will be taking a nice cut of the £4.50 every time someone is scammed hence why they will probably let them run with it. I’ll just let my credit run down to zero and not top-up, then don’t have to worry. I can only advise anyone else to do the same.

exmember-6616622

You need to explain why they should never be blocked, as it now sounds like your part of the scamming operation.

sloz

@exmember-6616622

A few reasons,

blocking the number doesn't block the charges

All it does it block the texts arriving,

If you stop the subscription, then inadvertently subscribe again,

You don't receive a text informing you of that fact and you're then left in the dark where they originate from

Also the same 5 digit number could be linked to several companies

Also If you block the number

And text the word STOP to it, you don't receive a reply confirming you've unsubscribed

Could you answer the questions from my previous post, thanks

exmember-6616622

Thanks for reply, you might be right about the text. All deleted, all blocked good riddance. Anyways hope they like prison food, they always get caught.

muggles708

@exmember-6616622 wrote:

You need to explain why they should never be blocked, as it now sounds like your part of the scamming operation.

@exmember-6616622

These are NOT reverse premium texts. They are Payforit subscription charges. Blocking the texts will not block the charges. The charges are applied directly to your account (and taken from the airtime credit). The texts are usually prefixed "Freemsg:" to indicate that they are not charged. The texts tell you who is taking your money and give instructions on how to stop the charges. Blocking them is futile and deprives you of the information you need to stop the charges.

As these are subscriptions, it is important that you send the STOP text (or phone the number given in the text). If you don't do this further charges will be taken each week.

sloz

@exmember-6616622

Could you unblock the 5 digit number

Then text the word STOP to it

You be charged 8p

Youll then receive a reply confirming you've unsubscribed

Although they can't deduct further charges if you never have credit on your account,

Its never a good idea to ignore it and let the weekly charges build up