My phone was lost.
i have a another unlocked phone. Popped in new sim, but can’t get any service. The new sim is activated
i did ask Giffgaff to suspend my service and I cannot find out how to have it restored
Any help and advice will be much appreciated
If you reported your old sim as lost, gg have blocked the account to protect you.
You will receive a specific replacement sim in a few days and then need to follow the insturctions.
@persaud1943 did you report sim lost to giffgaff if so only the replacement SIM card that giffgaff sent looking like this would work
If you didn't report as lost try a simple restart of device again to kick start it Also check for any networking issues near you via here please services
or switch on and off your airplane flight mode a few times to refresh your network again
Thank you all very much for your help.
i have tried turning airplane mode on and off a few times as advised and hey presto I am now back up and running.
Thank you all for your wonderful help and advice.
You are truly a wonderful bunch
' @persaud1943 happy to help out glad your sorted enjoy your day