@chris66249 Hi welcome to giffgaff and the community
•If you would like to remove the adult bar giffgaff follows strict industry regulations so you must provide either a Passport or Full/Provisional driving licence
•Giffgaff now accept ALL machine readable passports and uk licences.
•It can take up to 24 hours for your adult bar to be removed (rebooting from time to time helps)
See the link below for a helpful guide ⬇️
Adult Content Restriction
I hope this has been helpful for you