When I try to manage my repayments my phone loan does not appear. I have contacted giffgaff but they have not replied. I have contacted ratesetter but they redirected me back to giffgaff. I have tried clearing cache and trying other browsers. I am disappointed as I have spent several hundreds of pound on giffgaff service and the service has been really bad.This glitch has been about for quite some time and has not yet been fixed. Really disappointed .anyone who can help?