Say hello to natty88
natty88 is one of giffgaff's top legends, who is at the heart of everything we do. natty88 goes above and beyond to help others in true giffgaff style. Top job mate.
natty88 joined giffgaff back in 2013 after, believe it or not, finding a giffgaff SIM on the ground outside his house. And he's been a true giffgaffer since then. Some might say it was love at first sight.
Natty has been on a very exciting journey with us, exploring the giffgaff community and educating himself on the best practices to give help.
"I've loved every minute of it as I find it's a friendly and helpful place to be." - natty88
Over the last 6 years, Natty has solved over 3,000 member cases on the community. But he didn't stop there. He's also been an active member on our Facebook group and offers his support there. Now if that's not going above and beyond. We don't know what is.
Natty continues to help more and more folks every day and will always stick around to make sure every member leaves with a smile on their face. What a legend.
By reaching out and helping our members natty has made so many friendships along the way. He’s also managed to fund some lovely trips and fun days out with his family using the money he's earnt via Payback.
Back in 2017 he even managed to put this money towards his wedding, which according to Natty, was the best way he's ever spent his giffgaff Payback. How lovely is that?
Thank you @natty88 for all your hard work on the community. Hats off. It's always a pleasure chatting to you. All staff members at giffgaff are sending you their kindest wishes.
Why we're run by you
At giffgaff, our members are at the heart of everything we do. Without them, we wouldn't be the mobile network run by you. In 2018 our member helped solve 38,648 help cases on the community forum. That's around 3,000 a month. Wowza
Be part of a network. Have your say
Natty's story is one of the many ways that demonstrate how giffgaff is the only mobile network run by you. Our members help us operate in a way that fits their lifestyle. We're working with our members to build a better network. Come get involved.
If you're feeling inspired by Natty's story and want to learn more about giving help, just ask our members and they'll tell you all about it. You can also start by helping on guide to get you started.
"To anyone wishing to help I would suggest checking the Knowledgebase forum as it's full of great posts and links to help yo give better replies when and if you wish to" - Natty88
Help us celebrate our marvellous members by sharing a lovely story about giffgaffers who've had a positive impact on our time at giffgaff.
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