This is a joke got a new sim yesterday put 25 quid on it !!!!
now can’t do anything and saying some is not active !!!!!
Oh I bought 2 sims for 2 different phones and there both doing the same ?????
I need this sorting now
What is the exact wording of the "Not active" message, and where do you see it?
and you set each SIM card up on a separate account?
Can you see the mobile numbers and goodybags on both accounts, or is this information missing?
Have you sent any group or bulk text messages since activating the SIM cards?
Please check to see whether you can call 443