I ordered a pay as you go phone and want to cancel asap
@chris09486 Hi
check it out here https://community.giffgaff.com/t5/Getting-started/Buying-a-giffgaff-phone-with-a-loan/ta-p/10724769
then scroll down the list
Hello
If the phone hasn't been shipped you will need to contact a giffgaff agent ASAP and request to have the order cancelled. As this doesn't fall under any category when asking a agent please follow this link https://giffgaff.com/support/ask/sim_my_limit_increase select a number from the select menu and then write your question in the text area provided. Provide as much information as you can.
Hope this help.
@chris09486 Sorry to hear you not happy. But due to the quick turnaround (next day delivery except weekends) and the fact that agents take up to 24hrs to reply, it may be too late to amend but you can return it when you receive it. See link below on how to return ithttp://community.giffgaff.com/t5/Solve-your-questions/How-to-return-a-phone/ta-p/10441537
@chris09486 Sorry to hear you not happy. But due to the quick turnaround (next day delivery except weekends) and the fact that agents take up to 24hrs to reply, it may be too late to amend but you can return it when you receive it.
