To retrieve your details
. From your sim..
Text the word NUMBER to 2020
And text the word USERNAME to 43430
Once you've retrieved those details you can then request a password reset link to your phone in a text
Click the lost password link https://giffgaff.com/support/lost-password
Where it says " I want to be contacted by" Click the "text" box
Put in both your mobile number and username And click "submit"
You'll receive a password reset link to your phone within 5 minutes.
Click the link or copy and paste the link in the browser. And reset your password
if you get an error message or it shows a blank white page, or it redirects to the lost password page
try an alternative browser ( if using a phone paste the link in mini opera)
Once you successfully log into your account , make sure your email details are correct here Http://giffgaff.com/profile/details