Hi, help please! I added a second sim to my phone and instead of the two numbers which is what I require, someone, my old number is now deleted and I only have the one account with a new number. This cant happen...I actually need to keep my old number!!! And two accounts. I sent a message to an agent yesterday when I saw something was fishy, but cant find the actual message so I sent another one again, I really need this sorted...Some help here please!!!