Did you refer a friend or family member? If so
Your friend will receive their free credit shortly after activating their SIM.
If you’ve made a referral check outcome herehttps://giffgaff.com/spread/recruits
NOTE! Any bonus credit is usually applied within 72 hrs
For example if your friend activates a SIM today you'll get your payback points in the first few days of the next month (around the 5th) . It will then remain in your giff gaff account until the first of 2 payback payout dates
The first in early June the second in December
NOTE: You will need a minimum of 1000 points (i.e £10 equivalent to make a claim).
There are 3 options for claiming payback
1. Cash back: for which you will need a paypal account,
2. Or you can choose to use it to buy a goodybag or airtime credit
3. The third option is to give your payback to a charity of your choice.
For full guide to payback method https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-payback-points/ta-p/3521553