Hello....I supplied my passport and I receive a message that says it it been confirmed Im over 18.... Still cannot see adult content..really no sense that Im an adult and I need to go to this process...kind regards
There is a processing time for this
It can take up to 24 hours for the bar to be lifted, but it normally processes within minutes except for BlackBerry users which can take longer. Once the change has been processed, the message will change from 'OFF' to 'ON' and you should also receive a text confirming the process has completed.
Note: You will need to switch your phone OFF/ON again and the bar will have been lifted.
If, after 24 hours the block has. It been lifted, contact the agent for assistance
Direct link to ask an agent:https://giffgaff.com/support/questions