I have paid £20 credit why won’t it let me buy goodybag
You CAN use your credit to buy a goodybag ...
Can you call 43430 and EXCHANGE your credit to a goodybag?
if you generally have recurring goodybags you will need to switch this off temporarily so you can Buy a goodybag manually with credit, seehttps://community.giffgaff.com/t5/Solve-your-questions/Can-I-buy-a-goodybag-with-my-existing-credit/ta-p/4101025
Including IMPORTANT NOTES for full instructions on what to do, you can pop recurring back on afterwards (A payment method needs to be on your account to recur goodybags) hope this helps.