AS EVERYBODY HERED THE LATEST THE GAS N ELEC BULB THAT GIFFGAFF SETUP THE 100POUND PAYBACK WAS ONLY SET FOR ONE MOUNTH IN JUNE APPARENTY. BUT I SET MY ONE UP IN JUNE AND STILL NO PAYBACK I FOLLOWD THE RIGHT WAY LIKE USING THE SAME EMAIL ADDRES. COME ON GIFFGAFF STOP ALL THIS CONFUSION I HAVE BEEN TRYING TO GET YOU TO ACKNOWLEDGE THIS PROBLEM OR AT LEAST SEND ME A PRIVET MESSAGE IT'S JUST GOING TO MAKE GAFFERS TO LEAVE I NOW THAT GIFFGAFF GET COMMISSOIN FOR ALL SINE UP I FEEL LIKE I HAVE JUST BEEN YOUSED
Not sure how this particular scheme works. Usually, any payback you earn in June will show in your calculation sent to you around the 8th July. It won't however be paid out until December as payback is only paid out twice a year. Hope that helps. @jason1973tess
My eyes hurt.
@jason1973tess Has your switch completed successfully and been reported to giffgaff by Bulb because the offer states: "The payback amount will only be payable when your switch is reported to us as successful by Bulb and we have been able to verify your switch. Payback points will be paid to eligible members' payback balances on or before 1st November 2019. Please do not worry if your payback points do not track straight away or appears to be missing from your payback account balance as there is a verification process that takes place" If you haven't seen the announcement Gameplan is closing at the end of this month: https://community.giffgaff.com/t5/giffgaff-gameplan-announcements/giffgaff-gameplan-is-closing-down/td-p/23731436
@jason1973tess
Has your switch completed successfully and been reported to giffgaff by Bulb because the offer states:
"The payback amount will only be payable when your switch is reported to us as successful by Bulb and we have been able to verify your switch. Payback points will be paid to eligible members' payback balances on or before 1st November 2019.
Please do not worry if your payback points do not track straight away or appears to be missing from your payback account balance as there is a verification process that takes place"
If you haven't seen the announcement Gameplan is closing at the end of this month:
https://community.giffgaff.com/t5/giffgaff-gameplan-announcements/giffgaff-gameplan-is-closing-down/td-p/23731436
Hi @jason1973tess here is the direct link to ask an agent about points please.
https://giffgaff.com/support/questions
Hope you will get your answer.
If you join bulb by other routes, not giffgaff, you need to wait 3 months until they release cashback or credit. Maybe this is the same?
