Happy early payback day! If you selected credit early, we're starting to process your credit payment.... everyone else, remember you'll start being paid back from the 13th Dec.
Selected Credit prior to midnight 6th December:
If you selected Credit as your payback selection prior to Midnight 6th Dec - you'll start to receive your Payback from today. It will take several days to process all the thousands of payments (up to around 5 days).
The final files are being checked and tested at the moment, we'll send a text once things have started to flow through.
If your points were <£10 and selected Cash prior to midnight 6th December - as you require to have at least £10 in Payback to recieve your Payback as cash, your points have defaulted to credit and you'll be included in the credit file, processing from 8th December.
Edit: 09 Dec - most credit payments have now flown through, we're retrying any failed ones over the next couple of days as planned (they can fail for a few reasons, numbers transferring in, lost and stolen status etc). If you're waiting on your credit payment - please note, we'll try a couple of times over the next few days, and then again on the 13th December with the remaining credit payments. No need to raise a case, any payments that fail are kept aside and retried several times - we're aiming to have all credit payments done and dusted prior to 22nd December.
Selected Cash or Charity:
If you've selected Cash or Charity already, your selection has been locked in
Cash: We'll start processing the PayPal payments from the 13th December. We'll be paying members in order they madetheir selection ie if you made your selection early, you'll be paid before someone who is yet to make their choice.
Charity: We'll make an announcement via the blog of the total tally on the 13th December.
Selected Credit after 7th December:
You'll receive your credit payback from the 13th December, it will take a few days for all the credit payments to flow through - and we expect all payments to be completed by 22nd December.
Please see Payback timings thread for full information about all the timings etc