Trying to unlock the Adult privacy settings - can an Agent help please?

justinjhutch

Hi,

New to Giff-Gaaf been using for about 3 weeks but I am unable to Unlock the Adult setting. I am over 18yers old. I have used my Passport number and driving license but each time comes up with an error - (Gremlins icon). Can anyone help when they get a chance?

Many thanks

Justin

ts

go to an o2 shop with ID and they'll remove it for you

aimvpr

Go into your local o2 store with your passport and dlicence and they can unlock it from there.

sidbrazil

Go into an 02 local shop, with an I'd & they'll remove it for you.

voodoomama

take some ID with you to an O2 shop and they can take the pver 18 bar off for you

exmember-102607

Go to any oxygen network shop, and they'll remove it. Don't mention giffgaff though.

jokeyboi77

do it again this time do it all in lower case and do it thru a diff browser and clear ure browsing history and try again if it dosen't wrk u will need 2 go 2 an o2 shop with id and they'll do it for u it only takes 2 mins but don't say ure with gg i hope this helps merry xmas

solid247

Report ur link to a agent as broken and if thats not working contact a educator
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Need-to-Contact-an-Agent-Handy-Links/m-p/1199269

kabzzzygg

Just go to a o2 phone shop with ID they will take it off for you in seconds or ask the gg agent to take the 18+ content which will take around 2-3 days 🙂

mba_263

go to an o2 shop best way

bareknuckles1

I'm sorry but this is a complete waste of time - i have set up 4 of may family on giffgaff now, trying to remove adult service is just PHISHING.

Every single account which i have set up i have put driving licence number in - tried passport number all 88 characters of line 1 and 2 - nothing ever works.

IT HAS NEVER WORKED

THIS IS JUST A WAY THAT GIFFGAFF steals your passport and driving licence number !!! im not happy giving this information i am probably supporting some form of illegal immigrant importation scam.

YOU NOW HAVE MY DRIVING LICENCE NUMBER - MY PASSPORT NUMBER - MY CREDIT CARD NUMBER

I AM REALLY NOT HAPPY ABOUT THIS. AND I AM GOING TO COMPLAIN TO OFFCOM - HOW CAN GIFFGAFF VALIDATE THESE NUMBER ANYWAY - 02 (GIFFGAFF) DONT HAVE ACCESS TO THE DVLA OR THE PASSPORT OFFICE TO VALIDATE THESE NUMBERS ANYWAY - NO ONE HAS!! - SO DONT GET SCAMMED

sheddi

@bareknuckles1 wrote:

(rant snipped)

... I AM GOING TO COMPLAIN TO OFFCOM ...

Good luck with that.

davese1

@bareknuckles1 wrote:

(rant snipped)

... I AM GOING TO COMPLAIN TO OFFCOM ...

Good luck with that.

Yeah, if they were trying to steal data they'd be closed down a long time ago.

androiduser

If using driving licence dont forget to put the arrows..if ive helped please tick my kudo..merry xmas

selectplaya

I had the same problem, I just contacted an agent through the website, it took a few days but then they responded and unlocked my phone to adult content, happy tissue time! It also saved the embarks ment of going into an O2 store 🙂