Porting from an O2 PAYG SIM

rpacis

Hi there,

I'm eagerly awaiting the arrival of the micro SIM that I ordered but in the meantime, I am an O2 PAYG customer and looking at the FAQs, I'm not sure if PAYG customers can easily port a number into Giffgaff. Is this really the case, or can I still contact customer service and ask them for the PAC?

Thanks in advance for the feedback/response!

andylamb

Don't worry, O2 or any network are bound by the regulator (OFCOM) to give you your PAC within 2 hours if you ask for it. Regardless of whether you are PAYG or not.

wman2

You can request a PAC just like a pay monthly user

alweb

yes you can just ask o2 for a pac code they have got to give you it see here

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Keeping-Your-Old-Number-PAC/td-p/7231

voodoomama

it's really easy, i was on PAYG Orange. Just ask for your PAC code and once you have an active sim with GG, request the port.

welshdragon92

Just contact O2 and get your PAC code. Once your GG sim arrives activate it then type your O2 PAC code here http://giffgaff.com/support/transfer

bonusball

Just ask 02 for your pac code it will be fine to port your number

sueh61

Yes port in when you have your code, ask for it now as it is valid for 30 days and so when your sim arrives you can start sorting out giffgaff

dieter1

request a pac code

pulkit1990

No need to worry, just ask for you PAC code and under the regulations they have to give it.

kwleung0616

PAYG customers are treated exactly the same as contract customers regarding number porting so you should have no problems doing so.

sydbrazil

They should give you a PAC Cide.

rozina

they should give you a PAC code.

rpacis

Wow, that was fast! Apologies for the repeated post as I just noticed that the same question has been asked already. Anyway, many thanks for the response! I will request for my PAC code next week as I doubt the microSIM will arrive over the weekend.

I sent the request on Wednesday, so do you think I'll receive it during the weekend?

eddbarratt

Call o2 payg and request a PAC, they normally try and talk u out of leaving by offering stuff but they CAN'T beat Giffgaff prices no matter what they tell u ( I worked for O2 for 8 years ) They give you the PAC code over the phone, write it down carefully along with the PAC expiry date When your micro sim arrives, activate it by logging into giffgaff and Go to MY GIFFGAFF tab, on the bottom of the page is HANDY LINKS click on that and enter your PAC etc. normally the number will port within 2 days.

wman2

@rpacis wrote:
Wow, that was fast! Apologies for the repeated post as I just noticed that the same question has been asked already. Anyway, many thanks for the response! I will request for my PAC code next week as I doubt the microSIM will arrive over the weekend.
I sent the request on Wednesday, so do you think I'll receive it during the weekend?

Has it been marked as sent yet?

yorkiepudd

Yes you can transfer you number, I did that and it was a simple and smooth process. You won't regret it.

rpacis

@wman2 wrote:
Has it been marked as sent yet?

Ah, that I am not sure. I received an e-mail containing the user that "posted" the microSIM. Where can I check if it has been sent?

wman2

@wman2 wrote:
Has it been marked as sent yet?

Ah, that I am not sure. I received an e-mail containing the user that "posted" the microSIM. Where can I check if it has been sent?

That's what I meant - sent, posted, same thing. When did you get the mail? If you got it on Wednesday or Thursday you may get the SIM tomorrow...

rpacis

Great! Many thanks!