Error 619 no internet

tigerlil

I have a sim card that I use in a dongle everything was ok till yesterday and then when i try to conect to the internet

it says error 619.

the signal shows up ok and it dials up ok but stops and says error 619

- when i put my sim in a phone you can phone in and out but wont let you do internet

Please dont send me setting as when I put my mobile sim in the dongle it loads up straight away so all setting are right and dongle is working -- But why not this sim card ???

sufta

have you bought a gigabag, your not allowed to tether, this could be why

darrenpainter

So you tried another giffgaff sim in the dongle and all worked ok for data, and the dongle sim works for calls in a phone but not data (could be a data block assuming you have all the correct APN settings)

What package did you have on it , a goodybag, a gigabag or just credit

Depend what dongle you are using but I also found this on t-mobiles site for trouble shooting

http://support.t-mobile.co.uk/help-and-support/index?page=support&cat=WEBNWALK_USB&tab=1&id=FA964

The 619 error can usually be resolved by taking the steps below:

Insert the SIM card into a compatible handset. If the handset picks up a signal reinsert the SIM into your USB modem and try the following
Change connection from 3G to GPRS and try to connect again.
Remove and re-add the modem on your computer. Click on Start > Control Panel > Modems and remove any instances of your USB Modem. Then plug the modem back into a different USB port (if possible) on the PC/laptop. Once the modem has been detected open connection manager and try connecting again

huntersp

I have been having a similar problem. All settings are correct when I put the dongle in my PC notebook giffgaff is recoognised, it connects to the 3G network then I get the 619 message and giffgaff sows disconnected in the connection manager. I tried everything. Then I notoced that although the connection manager said disconnected there was a signal showing both in connection manager and also in the connection icon in the bottom tool bar of the screen. I clicked the bottom icon and it opened to tell me that I was connected to giffgaff even though the connectionmanager status said I was not??? I clicked on my internet browser and I was online. Weird, but I am guessing this is an issue with connection manager for some reason. I was on a train when I did this and I was on giff gaff as I purposly dowloaded something to see if my gigabag changed...it did.

Check the connection in the bottom tool bar even if connection manager states that you are disconnected. You may find that you are connecting even though connection manager saya you are not.

jahed_93

do you have a gigabag