Mutated posts and threads during migration.

ianmorland

Thanks for creating this thread dtuxcomp

I will indeed check into posts with missing content and/or formatting issues when I return from my holidays.

To set some expectations for posts with issues, please note the following

I’m currently on holiday, and my first day back in the office is Monday 9th September, so please don’t expect any fixes until then at the earliest
Missing content is guaranteed to be restorable
Screwey formatting will be on a best effort basis, as many of the HTML based tricks used on Lithium are not available in Flarum/markdown
Fixing of posts will be on a case by case basis, and is a very manual exercise

Due to the manual nature of these fixes, a link, directly to the post(s) in question would really be appreciated. To get a permalink to any post, tap/click on the time stamp next to your membername in the post, you’ll see a pop up with the post number, and the permalink 🙂

dtuxcomp

I found that my tips threads menu page was DOA after the migration, all the links were either missing or ruined, it turns out others have also found this so I've started this thread where we can bring together anyone who has the same issue. Hopefully we can help each other with some quick fixes.

Please see this post - ianmorland for a description of what can and can't be easily recovered, for a fair idea of what the staff might be able to do.

dtuxcomp

ianmorland Thank you for putting that so clearly, at least then no one is expecting a magic fix. It's enough to know actual content "should" be recoverable. I'm sure I speak for all of us in saying it's greatly appreciated that you are willing to get into this at all as it's going to be a tricky slog through a lot of data.

I hope with this thread we can fix some issues ourselves and collate common problems which might help you narrow down what went wrong, but as you say, any tricks with HTML that haven't already made it are probably not going to be fixable, so it's important people know what can't be achieved.

jatap

mrjeeves We detected a bug on the flarum core. I’ve created a patch to validate related functionality. It should not take long to be deployed.

We will keep you updated 😄

dtuxcomp

jatap That's great, once we know it's fixed we can mark that one off the list so to speak 🙂

dtuxcomp

h_henna Hey folks,

Thanks for highlighting this.
It seems that the links to other places in the community are working fine but the links to the KB are broken, is this the same for you? or are both not working?

Hi Henna,

I've just checked and the helpers updates thread is now working fine, so the fix jatap mentioned here looks to have worked. I can also get into the Labs area no problem, so I'm hoping the fixes are spreading.

jatap

dtuxcomp That's great, once we know it's fixed we can mark that one off the list so to speak

Fixed 😃

roxy_r

dtuxcomp while @roxy_r is off,

...but lurking 😛 @h_henna is your gal for that one.

dtuxcomp

roxy_r Thanks, I couldn't remember who was running that thread 🙂

Now, go enjoy some of your holiday !!! 🏖️ ⛱️

h_henna

Hey folks,

Thanks for highlighting this.
It seems that the links to other places in the community are working fine but the links to the KB are broken, is this the same for you? or are both not working?

brulaw

Almost all of my posts that were migrated over have content missing ( either graphics / links / text ) , frustrating but hopefully these bugs / glitches will be ironed out as things settle down__ ( it's already way better than it was when the change over took place ) , thank you to all at gg HQ for all the effort thats going into the new site .......

Happy giffgaffing everyone

dtuxcomp

brulaw Wonderfully put my friend, great to see someone embracing the changes despite having issues 🙂 Sorry for the delay I've been chasing breadcrumbs rebuilding my tips menu, it's not pretty but I think I'm getting there 😉 🙂

Hopefully we can help each other to fix these bits as much as poss so there's not such a backlog of threads and posts needing attention by Ian.

dtuxcomp

mrjeeves This has now been fixed so when you get a second could you edit your post to say "fixed" or something please.

Thanks - D.

h_henna

Awesome! We're working on fixing the links to the KB articles in the helpers updates thread too =]

alex_w

h_henna They should all hopefully redirect to the correct locations from some point today.

dtuxcomp

jatap Fixed 😃

Brilliant !!! Another GG bug splatted 🙂 🙂

dtuxcomp

alex_w Brilliant !!! The whole team are doing an amazing job, congratulations to all ❤️

h_henna

Awesome stuff! Thanks @alex_w and all you lovely folk for bearing with us!

Happy Friday! x

flaxvert

Posts 1, 4, 6 and 8 of the following thread are really important to me as they are my guides for the Help forum. Anything you can get back will help, I can fix format issues when I have the text. https://community.giffgaff.com/d/6948342-replies-to-questions-in-help-the-giffgaff-bible

brulaw

flaxvert

Hi Flax .... good to see you posting , hope all is good with you .

dtuxcomp

flaxvert Hi mate, thanks for adding to the list, saves poor @ianmorland also having to work through a ton of threads of this nature 🙂

I found with my tips menu it was fairly easy to chase down all the threads, I've just go to get round to gradually adding in the formatting as I get time and double checking all the content is still current as some of them I haven't gone back to in a long time 🙂

Good luck with getting yours sorted and if I can help in any way give me a shout mate 🙂

ianmorland

flaxvert I've re-instated post 1 from that thread, using a copy/paste method from the Lithium export data.. The content is there, as well as some of the layout.

I'd strongly recommend simply using the text as a guide and rebuilding the thread from scratch, as things like @ mentions, spoilers, and so on will not be easy to re-insert by editing (due to the format differences between Lithium and Flarum). What you'll see on this post, is essentially a HTML post, and as you know, Flarum does not technically support them 😉

I'll wait to hear your thoughts on this before I recover any other posts... Do let me know if you run into any issues!

ianmorland

flaxvert I should add, that this is simply one method I can use to recover posts, if this is not successful, I'm happy to try a couple of other ideas 🙂