Welcome to our new platform

arlettak

Hooray.

Happy Tuesday to you and welcome to our new house. I am happy to report migration is now complete and we are all super excited to begin a new journey together on this platform.

We really hope you feel at home here. Like with every house, the real work only starts when the foundations are laid and the roof is on. That’s where the real fun begins, and now we can start putting our own stamp on it as a community.

So, as we celebrate the completion of our new home, let's make sure that we decorate it with a piece of each and every single one of us (I will be sprinkling my glitter here and there to keep it nice and sparkly).

If you need a hand getting around the new platform there are a few handy links here:
https://community.giffgaff.com/d/23766912-flarum-quot-the-basics-quot-desktop-version
https://community.giffgaff.com/d/23766907-flarum-quot-the-basics-quot-mobile-version

Make sure you leave some feedback and check what other members are saying about our new home here:
https://community.giffgaff.com/d/23770698-your-feedback-on-the-new-community-platform

This house wouldn’t be a home without all of you.

Hugs,
Arletta and the Community team

clikasarus

arlettak
Thank you so much giffgaff for our nice shiny new platform I think I’m gonna be at home here top marks

dtuxcomp

arlettak Fantastic, have been keeping an eye for updates all day 🙂

Congratulations to all the GG team on a LOT of really hard work to get us this far 🙂

exmember-9543309

arlettak those links don’t work...

eldee

arlettak at the moment it's going nowhere I'm afraid. Just takes me back to the updates. I can't reach any of my former pages.

benjamin567

arlettak woohoo, we made it! I'm so glad that everything went to plan

gloriousiam

arlettak congratulation.

sibtahmed

arlettak
Welcome to the flarum platform.

formulaone

arlettak

Hi,

I love it (the new forum!)

I would just like to say, well done and many congratulations to all the staff at giffgaff HQ! 🙂

yvonnearmstrong

arlettak

Well done it looks great 👏👏

A new beginning🥂

django21

arlettak
Might take some times working with this one. But well done on the news platform

tricia3006

arlettak
thank you. Can’t wait to find my way around and understand it all. 😊🤞🏻

bluemoonbaz

arlettak
Good morning only just got online

densylh

arlettak joined giffgaff and migrated my number yesterday but now completely unable to make or receive voice calls. Tried everything from troubleshooting with no success. So far it hasn’t been a great start and I’m Not really ‘feeling the love’ at all

chand311

arlettak welcome in new platforume.

natasha_smith

arlettak it's like anything new, it will take a little time to get used too, so far so good, some things do seem easier 👍

o__o

arlettak A few teething problems but I'm getting used to it, thanks to all the team involved 😁

elli87

arlettak Congratulations to all the GG team.

steveg10

arlettak
This smacks of IT people who don't have a clue! Little wonder you are having performance problems when you have to load every post to get to the end!

icouldbepatrick

arlettak oh it’s quite fresh looking

starbuck35

arlettak not as good as the old one

vixen1969

arlettak I cant find any of the threads I was participating on ot even the one i started. Please can you advise how i can get back to them now you've implemented the new platform?

jason1973tess

arlettak YOU ALL NOW ME I NOT THE BEST BUT I LIKE THIS NEW PLATFORM THANKS giffgaff

richybhoy36

arlettak Hi I think that the new community platform is fantastic and I apreciate all the hard work the team has put into it ! So a BIG thank you for all your effort ! richybhoy36 :-)

micky6599

arlettak Thanks taking time to understand

eldee

arlettak, hi. How do I find Personal Messages? I've looked all over. 😊

baconbutty

arlettak How do I change my avatar ? mine keeps flashing now.

farnis

arlettak

Its rubbish and you know it. 😅

doobie120

arlettak but after a week of no phone, it still doesn't work.
I can't wait to go to another provider

cloughey

arlettak
Glad everything went according to plan, taking a while to get used to the new environment but I sure I will get there!

kevincunno

arlettak this new platform sounds great just having a browse around to get use to it nice one giffgaff

1463000pr

arlettak don't lie to people

roomey1991

arlettak so much better than the old one😎

haseebhejazi

arlettak

good change but boraing

bigdaveuk

arlettak
It's seems OK though this new platform just getting use to it 👍

zealousbeloved123

arlettak thanks its really helpful

jaseinspace

arlettak

It's different, but I kinda like it. Obviously a lot of effort has gone into making it work.

Well done to all those involved!

afahmed

arlettak that's really nice, just one thing is that when i start using gg i was trying to understand the features first 😂👌👍

loafo44

arlettak maybe I would take interest in the new platform IF I HAD ANY SERVICE AT ALL and wasn’t being completely ignored for days on end. Unimpressed to say the least.

ukrun

arlettak Thank you so much giffgaff for our nice shiny new platform

alexmccarthy1212

arlettak

Personally, I prefer the previous look but I can understand the need for change. Only time will tell.

Thanks to all

richybhoy36

arlettak Hi I think that the new platform is brilliant , it took a small bit of getting used to but now I'm luving it !

drasyte

arlettak 😎👍👍❤️

goofygirl

clikasarus
I dont like it, cant find anything 🙁☹️☹️☹️☹️

suppers_ready

A fantastic achievement by all the team. Great job folks. 😃

roxy_r

Such a long day but we are all here now! Thanks a lot folks for being so patient and supportive, it means loads 🙂

Now we celebrate just a little 🎉 then get on with making it better.

ray2

roxy_r Hi roxy good to see flarum up and running although there is so much to take in it's hard to know where to start,but i'm sure after a few days i will get the basics 🤣

blackfive460

roxy_r

So, who had 21 hours in the sweep?
I had 24 so you managed to beat my guess!

So far not so bad, not as sprightly as the preview but by heck, it certainly looks better than Lithium and I'm beginning to actually believe that I won't be needing AdBlock here.

Onward and upward then...

tito6

roxy_r
Fantastic progress team.but I can give kudos to my self as much I want and to other members 🤣

chrisallmark

Awesome to see the new community go live. Well done to everyone involved!

mijthebarber

chrisallmark not sure at the moment ,,,,,, I logged in and had to log in again ????? Already tweaks needed

jfh

Well done, a big job which obviously took longer than you expected but it’s done now.

Hope all runs runs smoothly on the new platform.

frenchielove

Keeps logging me out and throwing a wobbly. Is it just me?
Looks good when I am in

ianmorland

frenchielove Keeps logging me out and throwing a wobbly. Is it just me?
Looks good when I am in

It's not just you, we're ironing out a few last minute gremlins as we speak 😀

jfh

frenchielove

me too, I can’t find the threads I’m involved with and I keep getting odd messages. It’s certainly not problem free.
Feeling ☹️

dtuxcomp

frenchielove I haven't been logged out ( yet ) but it's taken me a bit to find a couple of my main threads, and the menu for my tips page is shot 🙁 Getting there though, just trying to post some pics in the tshirts thread 🙂

123kingarthur

frenchielove I seem to be ok now but I am still trying to sort it all out xx

arlettak

Thanks for lovely comments guys and thank you so much for your patience, been a long day with loads of chocolate and coffee but we made it 🙂 Woohooo, now lets make some new memories 😃

newlife1

ianmorland Would give kudos but can't see how...............help please?

ianmorland

exmember-9543309 those links don’t work...

I've just fixed them, please try now 😀

h_henna

What a ride it has been. A massive shout out to everyone for working so hard and the entire community for all your support! <3 x

123kingarthur

h_henna I think it is going to be very good and thank you everyone for all your trouble

exmember-9543309

ianmorland sorted.. btw the site link in the top right that takes you to the forum is also dead..

jaymailsays

z201205
Looks like they are using desktop view on their mobile, in your image. The clue might be 'Next Page' as mobile is continuous scroll.
ianmorland
Just wondering if all you guys are all using desktop at giffgaff Towers? In the real world many mobile users must be feeling left out, maybe let down. Atm mobile giffgaff site is not fit for purpose, there are too many faults to mention. My advice is ditch your desktop for a couple of days and only use your mobile and give members a service they can actually use now, not have to babysit it, until it grows up.

ashleybristoluk

this is much better but few bugs tho slow.505 error as well

tazzy19

ashleybristoluk
Teething problems, all plans fall apart at first enemy member contact

ianmorland

exmember-9543309 sorted..

Great 🕶️

exmember-9543309 site link in the top right that takes you to the forum is also dead..

Yep, we're working on that at the moment, please bear with us a little while longer 😀

jfh

exmember-9543309
😔

t_will

jfh me too, I can’t find the threads I’m involved with and I keep getting odd messages. It’s certainly not problem free.

You've joined us in the first hour while the engine is still spinning up. Error messages should be fewer and fewer as we come online properly, and once you spend a little time you should be able to find your way around okay. Click your name and then 'discussions' and you'l find all the threads you've particiapted in waiting for you 🙂

guy_ow

Welcome everyone 🙂

great to see you all in our new home

alex_w

We’re working on some configuration for the hosting. The load right now is hitting harder than expected so we’re working to put some extra hamsters in a few new wheels.

jfh

alex_w

I keep getting the message to reload the page each time I try to add information to a link, then it Day ‘cant Be completed’ or some such message. Very frustrating.

tazzy19

alex_w We’re working on some configuration for the hosting. The load right now is hitting harder than expected so we’re working to put some extra hamsters in a few new wheels.

pault1974 jokeyboi77 jfh

tonicurtis1967

alex_w dont understand. Anything thats happening anymore or even if im.replyin correctly